Karma Foundation is committed to protecting the privacy and personal information of our donors, volunteers, beneficiaries, partners, website visitors, and other stakeholders. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make a donation, volunteer, participate in our programs, or otherwise interact with us.
By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you or automatically when you interact with our website.
APersonal Information You Provide
Depending on your interaction with us, we may collect:
- Full name
- Email address
- Mobile or telephone number
- Postal address
- Date of birth (where necessary)
- Organization or employer details
- Donation amount and payment-related information
- Volunteer application details
- Emergency contact information (for volunteers or events)
- Employment application details
- Communications or inquiries submitted to us
- Event registration information
- Any other information you voluntarily provide
BAutomatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referral source
- Website usage statistics
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use your personal information to:
- Process donations and issue acknowledgements or receipts.
- Respond to inquiries and requests.
- Administer volunteer and membership programs.
- Register participants for events or campaigns.
- Provide updates regarding our projects and initiatives.
- Send newsletters or promotional communications where permitted by law or with your consent where required.
- Improve our website, programs, and services.
- Detect fraud or unauthorized activity.
- Maintain internal records.
- Comply with legal, regulatory, or accounting obligations.
- Protect the safety, rights, and property of the Organization and others.
3. Legal Basis for Processing (Where Applicable)
Depending on the applicable law and jurisdiction, we may process personal information based on:
- Your consent.
- Performance of a contract or requested service.
- Compliance with legal obligations.
- Our legitimate interests in carrying out charitable activities, improving services, preventing fraud, and administering our operations, provided those interests do not override your rights where applicable.
4. Donations and Payment Information
Donations made through our website may be processed by trusted third-party payment service providers.
We generally do not store complete credit card or debit card information on our own systems unless specifically required and lawfully permitted. Payment information is handled according to the security standards of the payment processor.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences.
- Improve website performance.
- Analyze visitor traffic.
- Enhance security.
- Measure campaign effectiveness.
You may control cookies through your browser settings. Disabling cookies may affect certain website functionality.
6. How We Share Information
We do not sell personal information.
We may share information with:
- Payment processors.
- Cloud hosting providers.
- Email communication platforms.
- IT support providers.
- Professional advisers such as auditors or legal counsel.
- Government authorities or regulators where required by law.
- Service providers acting on our behalf under appropriate confidentiality obligations.
Information will only be shared to the extent reasonably necessary for these purposes or as otherwise permitted or required by law.
7. International Data Transfers
If your information is transferred or accessed across national borders, we will take reasonable measures to ensure that appropriate safeguards are implemented in accordance with applicable legal requirements.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy.
- Meet legal, accounting, taxation, and regulatory obligations.
- Resolve disputes.
- Enforce agreements.
- Maintain appropriate organizational records.
When information is no longer required, we will securely delete or anonymize it where reasonably practicable.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information in certain circumstances.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing activities.
- Request a copy of your information in a portable format where applicable.
- Opt out of promotional communications by using unsubscribe mechanisms or contacting us directly.
We may require reasonable verification of identity before processing requests.
11. Children's Privacy
Our website and services are not intended to collect personal information from children except where necessary for legitimate program activities and with appropriate authorization where required by applicable law.
If we become aware that personal information has been collected inappropriately from a child, we will take reasonable steps to address the situation in accordance with applicable legal requirements.
12. Third-Party Websites
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, security, or content of those external websites. Users should review the privacy policies of any third-party sites they visit.
13. Communications
We may contact you regarding:
- Donations
- Volunteer opportunities
- Program updates
- Event registrations
- Administrative notices
- Newsletters or fundraising campaigns (subject to applicable law and your communication preferences)
You may opt out of non-essential communications where applicable.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on our website with an updated "Last Updated" date. Continued use of our services after such updates constitutes acceptance of the revised policy to the extent permitted by law.
15. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:
Karma Foundation
16. Compliance Statement
We strive to handle personal information responsibly and in accordance with applicable data protection and privacy laws relevant to our operations. If our activities are subject to specific legal requirements in a particular jurisdiction, we will process personal information in line with those obligations.